FAQs

Welcome to the Libbie Sews FAQ page. Here you’ll find answers to common questions about our metal wall art collections, order processing, shipping, returns, and more. If you have additional questions, feel free to contact us directly.

1. What does Libbie Sews sell?

Libbie Sews specializes in high-quality metal wall art designed to elevate the look of any space. Our pieces are crafted for durability and timeless aesthetic appeal.

2. When was Libbie Sews founded?

Libbie Sews was founded on April 10, 2020, with a mission to bring modern and artistic decor to homes across the USA.

3. How do I place an order?

Simply browse our collection at libbiesews.com, add your favorite pieces to the cart, and proceed through our secure checkout. We accept several payment methods for your convenience.

4. What payment methods do you accept?

We accept the following secure payment options:

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Mastercard
  • Shop Pay
  • Visa

All options are available on our checkout page.

5. When will my order be processed?

Orders placed before 5:00 PM EST (GMT-05:00), Monday through Friday, begin processing the same business day. Our standard handling time is 1–2 business days.

6. How long does shipping take?

We offer free shipping across the USA. Once shipped, delivery typically takes 3–5 business days, depending on your location. Total delivery time ranges between 4–7 business days.

7. Do you offer returns or exchanges?

Yes, we accept returns and exchanges for both defective and non-defective items. Products must be returned in new condition within 30 days of delivery.

8. Is there a restocking fee?

No, we do not charge any restocking fees on returns.

9. How do I return a product?

Returns are handled by mail. To initiate a return, please contact our support team at support@libbiesews.com with your order details.

10. How long does it take to receive a refund?

Refunds are typically processed within 5 business days after we receive and inspect the returned product.

11. Can I cancel or change my order?

If your order hasn't shipped yet, please contact us as soon as possible at +1 254-413-3845 or email support@libbiesews.com. We’ll do our best to accommodate your request.

12. How do I contact Libbie Sews?

You can reach out to us via the following methods:

If your question isn’t listed above, don’t hesitate to get in touch. We’re always happy to help.