Shipping Policy
At Libbie Sews, we are committed to providing fast, reliable, and transparent shipping services to our valued customers across the United States. This Shipping Policy outlines everything you need to know about how we process and deliver your order.
Shipping Coverage
Libbie Sews currently ships within the United States. All orders placed on our website are eligible for free standard shipping, with no hidden fees or additional costs at checkout.
Order Processing
- Order Cut-Off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
- Handling Time: 2-3 business days (Monday through Friday)
Orders placed after the daily cut-off time or on weekends/holidays will be processed on the following business day.
Shipping Timeframe
- Transit Time: 7-10 business days (Monday through Friday)
- Total Delivery Time: 9-14 business days, depending on your location
Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor the delivery status.
Shipping Cost
We offer free shipping on all orders over $75, regardless of destination.
For orders under $75, a flat shipping fee of $5.99 applies worldwide.
Delivery Partners
We work with trusted shipping carriers to ensure your metal wall art arrives safely and on time. Carrier selection may vary based on the destination, product size, and service availability.
Address Accuracy
To ensure timely delivery, please double-check that all shipping information is accurate and complete. Libbie Sews is not responsible for delays or lost shipments due to incorrect or incomplete address details provided by the customer.
Delayed or Lost Shipments
In the rare case of a delayed or lost shipment, please contact our customer service team. We will work directly with the shipping carrier to resolve the issue promptly.
Returns & Exchanges
If you need to return or exchange an item, please review our Return & Refund Policy for full details. We accept returns for both defective and non-defective products within 30 days of delivery. All returned products must be new and unused. No restocking fees apply, and refunds are processed within 5 business days upon receipt of the returned item.
Contact Us
For any shipping-related questions or concerns, feel free to reach out to our support team:
- Email: support@libbiesews.com
- Phone: +1 254-413-3845
- Address: 2275 Navarro Ave, Altadena, CA 91001, USA
Thank you for shopping with Libbie Sews, where artistic expression meets quality craftsmanship. Your satisfaction is our priority.