Shipping Policy

At Libbie Sews, we strive to provide fast and reliable shipping to ensure that your shopping experience is as smooth as possible. Below is our detailed shipping policy to help you understand our process.

1. Order Processing

  • Processing Time: Orders are processed within 1-2 business days. Processing includes order verification, quality checks, and packaging.
  • Business Days: We operate from Monday to Friday, excluding public holidays. Any orders placed on weekends or holidays will be processed the next business day.

2. Shipping Time

  • Delivery Time: Once your order has been processed, it will typically be delivered within 4-7 business days.
  • Shipping Confirmation: You will receive a confirmation email with your tracking information once your order has been shipped.

3. Shipping Cost

  • Free Shipping: We are pleased to offer free standard shipping on all orders within the United States.

4. Shipping Carriers

We partner with reputable shipping carriers to ensure timely and secure delivery. Shipping providers may vary depending on the destination.

5. Shipping Locations

  • Domestic Shipping: We currently ship to all 50 states in the USA, including Alaska and Hawaii.
  • International Shipping: At this time, we do not offer international shipping.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status of your shipment. Please allow up to 48 hours for the tracking information to update after receiving the confirmation.

7. Shipping Delays

While we make every effort to ensure your order arrives on time, there may be delays beyond our control, such as shipping carrier issues, inclement weather, or unforeseen circumstances. If your package is delayed, we will work with the shipping carrier to resolve the issue.

8. Undeliverable Packages

If a package is returned to us due to an incorrect shipping address provided by the customer or if the package is unclaimed, we will attempt to contact you to arrange for reshipment. Any additional shipping charges will be the responsibility of the customer.

9. Damaged or Lost Items

If your item arrives damaged or is lost in transit, please contact us immediately at support@libbiesews.com or call us at +1 254 413 3845. We will work with the shipping carrier to resolve the issue and, if necessary, send a replacement.

10. Contact Us

If you have any questions or concerns about your shipment, feel free to reach out to us: